SysAid - Benefits

In brief

Do you want to standardize your service processes, reducing your IT costs? Do you aim to provide efficient resource administration and service improvement in your internal IT?

Then SysAid – the help desk solution with integrated asset management – is the right decision for you.

Reduce your IT costs!

• The license costs are lower compared to current competitive products.
• You can get the basic edition with the basic modules already for under 1000 €, the enterprise edition for far below 25.000 €.
• You receive 12 months support  free of charge.
• SysAid is an efficient all-in-one tool for any service action.
• Your workflow is optimized.
• Response times are reduced.
• Implementation and operation take place without long familiarization times.
• A graphically presented management view model all the fields of your IT in real time. 

Ensure your compliance!

• The monitoring of your assets is intuitive.
• SysAid offers you compact software license management.
• Any changes to installation status are automatically logged. 

Improve your availability!

• SysAid is a well-designed help desk software package developed specifically for IT professionals.
• Create standardized workflows for service requests, including priority and escalation rules.
• Responsible parties can be notified by e-mail, SMS, or instant messenger.
• Benefit from shorter downtime using centralized system management.
• SysAid runs on Windows, Linux, MacOS and other operating systems.
• SysAid supports different databases types and a variety of languages.