SysAid - Benefits and Advantages

Reduce your IT costs!

• The license costs are lower compared to current competitive products.
• The Free Edition fully covers small organizations, the Pro Edition is already available from 885 €, the Enterprise Edition from 7.260 €.
• You receive in the first 12 months after licencing support free of charge.
• SysAid is an efficient all-in-one tool for any service action.
• Your workflow is optimized, all steps are achieved in Sysaid.
• Response times are reduced, because all information is always available.
• Implementation and operation take place without long familiarization times.
• The transparency of the benefit of IT services is enhanced significantly.
• The End-user self service rate is enhanced through the end-user-Portal with automatic links to relevant FAQ's. 

Ensure your compliance!

• The monitoring of your assets is intuitive.
• SysAid offers compact software license management.
• Any changes to the installation status are automatically logged. 

Improve your availability!

• SysAid is a well-designed service management software package developed specifically for IT professionals.
• Create standardized workflows for service requests, including priority and escalation rules.
• The communication can be notified by e-mail, SMS, or instant messenging.
• Benefit from shorter downtime using centralized system management.
• SysAid runs on Windows, Linux, MacOS and other operating systems.
• SysAid supports different databases types and over 40 languages.

Here you find a comparison of features for the Free, Pro, and Enterprise Editions.