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Home / Solutions / IT Management / - SysAid
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SysAid - Central IT Service Management
All-in-One solution for the help desk
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What is SysAid?
SysAid is a central IT service management solution, connecting a comprehensive functional range with a simple administration and good integration into existing IT system landscapes.
Worldwide already over 60.000 organizations benefit from SysAid.
The Free Editon is designed for small organizations, the Pro Edition and the Enterprise Edition available for medium and large enterprises. SysAid is also offered as a SaaS.
Please check the comprehensive features of SysAid.
Why to use SysAid?
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SysAid offers:
- Help desk with End-User-Portal, and a mobile help desk as an iPhone app
- Communication channels:
Email, chat, SMS, messenger, remote control
- Asset management
- Knowledgebase
- SLA / SLM
- ITIL package
- Monitoring
- Reports
- Manager dashboard
- Project management
Are you interested? For more information please have a look at the SysAid movie.
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For starting the movie click here.
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SysAid is available in the 7th generation. An active community discusses specific use cases and feature requests under the organization and attendance of SysAid Technologies Ltd., resulting in regular into new versions.
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