Managed SAP

The increasing pace of innovation and new know-how requirements make digital transformation a challenge. Our team of experienced, certified SAP consultants is at your disposal to efficiently support you in this endeavor.

We make sure your SAP system is up to date and adapted to your needs. Service Desk, Incident Management, Problem Management, and Change Management: Consist's SAP team has years of experience in second- and third-level support for SAP systems.

Customized Management

  • SAP Application Management

    Support and further development of your SAP applications

  • SAP Basis support

    Administration of your custom SAP Basis platform

Good reasons for Managed SAP

Your advantages:

  • Time savings:
    You no longer need to worry about the operation and further development of your SAP landscape.
  • Focus on the essentials:
    You can concentrate on your core business.
  • Individual support:
    You receive flexible, customer-specific service. We work with you to develop the best service option for your SAP applications..
  • Cost reduction:
    Our experienced SAP experts can provide support at low cost.
  • Knowledge transfer:
    We are happy to pass on our SAP knowledge to your employees.

Our strengths:

  • Innovation:
    Continuous training also allows our SAP team to support you in digitalization with SAP (S/4 HANA, data warehousing, and Big Data).
  • Years of experience:
    Our SAP experts have been supporting SAP applications for years for customers who use SAP standard modules, SAP industry solutions, or solutions developed in-house.
  • Competence:
    Our employees are SAP-certified and are experienced in ITIL processes.
  • Reliability:
    You can count on us for trouble-free operation of your SAP applications.

SAP Application Management

You can focus on innovation while we efficiently support your day-to-day business with our many years of experience.

  • Employees with years of SAP experience and certification
  • ERP, S/4 HANA
  • ITIL processes, IT-SM
  • Documentation

We are happy to assist you in the support of operational and dispatch-oriented SAP applications. If you’d like to adapt solutions to your individual requirements, we take care of customizing and development. We have experience in data modeling and ETL processes (SAP BW and SAP HANA) and know a variety of SAP BI tools.

  • ABAP/ABAP OO
  • SAP SQL Script
  • SAP HANA Data Modeling
  • SAP BW/BI
  • SAP PI/PO
  • SAP HANA: Smart Data Integration
  • ETL processes in SAP BW and SAP HANA

We monitor your applications and relieve you of routine activities. We recommend optimizations and implement them in close coordination with you.

  • Early Watch
  • Batch processing
  • Performance
  • Application logs
  • Security

SAP Basis support

Our SAP Basis support experts support you in operation, maintenance, and servicing. They guarantee the trouble-free operation of your SAP landscape with smooth interaction between hardware, operating system, databases, and SAP instances. This means you have secure, smoothly functioning business with high-performance applications.

  • NetWeaver
  • Support packages, EHP, and release upgrades
  • Transports
  • Oracle, SAP HANA, DB2 databases

Are your SAP systems up to date, or do you need to adapt or optimize them? We relieve you of the burden of monitoring systems (servers, databases, SAP instances) and take over the adjustments and optimizations.

  • Early Watch
  • Batch processing
  • Performance
  • System logs
  • Security

 

We use the following technologies and tools:

  • ABAP, ABAP-OO
  • SAP BW/BI
  • SAP Analysis for MS Excel
  • SAP BEX Analyzer
  • SAP BEX Query Designer
  • SAP HANA Data Modeling
  • SAP SQL Script
  • SAP HANA Studio
  • SAP HANA Web IDE
  • SAP Lumira
  • SAP Predictive Analytics
  • SAP Fiori

Personal commitment

Consist has offered its Managed Services for many years and a variety of clients, going far beyond the usual IT services. Anything a customer leaves in the hands of our capable staff becomes our own focus.

The Managed Services team consists of professional, committed partners that care about the customer's needs as though they were their own – and who feel personal responsibility for the success of their project. That gives our customers trust in the working relationship – a relationship that very frequently lasts many years.

Your contact

Michael Meisner

Michael Meisner

Sales Manager Managed Services

phone: +49 431 3993-671

mobile: +49 152 08943526

e-mail: meisner@consist.de

Matthias Nachbar

Matthias Nachbar

Sales Manager Managed Services

phone: +49 431 3993-566

mobile: +49 162 2123172

e-mail: nachbar@consist.de

FAQ about Managed SAP

What does SAP monitoring entail?

Thanks to our proactive monitoring service, we are able to monitor your applications and relieve you of routine activities. We recommend optimizations and implement them in close coordination with you.

What development activities are typically involved?

If you’d like to adapt solutions to your individual requirements, we take care of customizing and development. We have experience in data modeling and ETL processes (SAP BW and SAP HANA) and know a variety of SAP BI tools.

What are the advantages of Consist Service Management?

A Service Manager is your central contact. Regular status meetings are held. A familiar and well-known team of experts supports you.

How complex is the introduction of a service?

Our knowledge transfer has proven itself many times over and is very efficient. With continuing training and targeted courses, SAP employees can quickly familiarize themselves with additional modules and technical processes. As part of the transition, we will prepare a service manual on request to document the services provided.